Delete your QUE account

1. Open the QUE app or sign in at que.madorithm.com.
2. Go to Profile, then tap Account Settings.
3. Tap Request Account Deletion.
4. Confirm by tapping Yes, delete my account.

Go to Account Settings (you will be asked to sign in first).

If you have uninstalled the app or cannot sign in, email support@que.madorithm.com with the subject “QUE account deletion request”. Send it from your registered email address, or include the phone number you signed up with. We will verify your identity before deleting anything.

You can also use email to ask us to delete only some of your data (for example, your saved addresses or profile picture) without deleting your account.

• Profile details (name, phone number, email address, profile picture)
• Saved delivery addresses
• Cart contents
• Referral records
• Push notification tokens
• Your sign-in account

• Order, payment, refund, and invoice records for completed purchases, kept for the period required by Indian tax and accounting law.
• Records needed for pending orders, shipments, refunds, complaints, or disputes, kept until they are resolved.
• Records required for fraud prevention or other legal obligations.
• Anonymized or aggregated data that no longer identifies you, used for analytics and reporting.

Your account and associated data are permanently deleted within 3 to 4 working days of your request (or of identity verification, for email requests). Deletion cannot be undone. If you sign in again later with the same phone number or Google account, a new, empty account is created.

Contact us at support@que.madorithm.com or +91 77362 99880. For full details, see our Privacy Policy.